Terms

Quotations are given on the basis of the information you provide: the vehicle, the collection and delivery postcodes, the access at both ends, and whether the vehicle starts and drives. If any of that turns out to be different, the price may change, and we will tell you before we proceed.

Payment terms are set out in your written quotation and confirmed when the movement is booked.

When you book a movement with us, you confirm that:

We take a walk-around video and photographs of the vehicle at collection and again at delivery, and we read the vehicle's diagnostic port at collection. At delivery our driver carries out an inspection, and the vehicle is signed for on handover. Together these form the record of the vehicle's condition and recorded mileage at each point of the movement.

The delivery inspection is signed on handover, and that signature is the record of the vehicle's condition when it reached you. If anything is not right, raise it with the driver before signing.

Vehicles are covered by goods in transit insurance for the duration of the movement. Full cover details are supplied with your written quotation. Cover is subject to the terms, limits and exclusions of the policy.

Personal belongings left in a vehicle are not covered and are left at your own risk. Please remove them before collection.

We operate our own vehicles and also place work with approved carriers where we do not have capacity ourselves. Approved carriers are vetted, are required to hold the same level of insurance cover that we do, and follow the same condition recording process. We remain your point of contact throughout.

We do not move vehicles we reasonably believe to be stolen, vehicles being used to carry goods or waste, or vehicles that cannot lawfully be moved. If we discover any of this after booking, we may cancel the movement.

If a movement is cancelled after booking, or if our driver arrives and the vehicle cannot be collected, charges may apply. Any such charges are set out in your written quotation.

We are responsible for loss or damage caused by our failure to take reasonable care, up to the limits of our goods in transit cover.

We are not responsible for indirect losses such as lost profit, lost sales or lost time, or for delays caused by traffic, weather, breakdown or other events outside our reasonable control.

Nothing in these terms limits our liability where the law does not allow it to be limited, including liability for death or personal injury caused by negligence.

Call 07496 676074 and we will deal with it directly.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.